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YOU KNOW YOUR BUSINESS

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WE KNOW YOUR BRAND

& YOUR CUSTOMERS...

Mystery Shopping Experts

Our Mystery Shopping Model bridges the gap between Perception vs. Reality

A 360 Degree Approach

Your partners in delivering

Seamless & Differentiated

 

CUSTOMER EXPERIENCE

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NORTHSTAR

We are one doorway to competitive intelligence, customer insight and experience company to make your brands matter in a complex, noisy , hyper-connected world. 

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We are not a Company - 

                             We are a Family! 

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A family who is ready to enthusiastically work upon your brand and to answer all your business problems.

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OUR EXPERTIse

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Build trusted relationships with your business customers. Understand performance 

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Drive loyalty at every point along the customer journey. Capture and analyse signals, predict behaviour

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Gain insight into the experience across the employee lifecycle and what matters most.

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